Policies - Suburban Party & Tool Rental

Rental Periods:

We have different policies for rental periods based on Tool or Party Rental.

Tool Rental: Rental periods for tools are primarily based on the clock.

4 Hour/Overnight: Either 1) A 4 hour period during the time we are open (Example rented at 10:30 AM is due back by 2:30 PM the same day or 2) An overnight period Monday through Friday where equipment is rented after 3:00 PM and returned by 9:00 AM the next day.

Daily rental: is a 24 hr period- Equipment should be returned the next day by the same time it was picked up the day before for a 1 day rental. For example- if you rent a tool at 12:30 in the afternoon, it is due back 12:30 the next day for the 1 day rental.

Weekend & Sunday Rentals: We are closed Sundays. All tools rented after 10:00 AM Saturday returned Monday by 9:00 AM are considered a 1 day rental. Equipment with hour meters are allowed 8 hours on the meter. Tools rented before 10:00 AM Saturday and returned Monday by 9:00 AM are charged for 1 day + 1 hour. Any 4 hours rentals Saturday must be returned within 4 hours or by closing time, whichever comes first.

Party Rental: Most rental periods are charged for 1 day. You are entitled to have the equipment 1 business day before your event and it is due back the next business day after the event. For example: If your party is Saturday, you may have the equipment Friday and it is due back Monday. In the event that Monday is a day that we are closed, the equipment will be due back Tuesday for a 1 day charge.

Please note that for all equipment, tool or party, the charges are based on time out, not whether the equipment was used or not!

Party Delivery Standards

All party deliveries and pickups are priced as “standard” delivery. A Standard delivery:

A- Is considered a “to the garage” (if residential) or “to the loading dock” (if business). Additional “Carry Charges” will apply if the equipment must be transported more than 50’ from the truck. If the driveway is such that our truck cannot make it up or down to the used spot for the equipment, additional “Carry Charges” will incur from where the truck must be parked.

B- Does not include transport up or down stairs, elevators nor steep hills. Additional charges will be added for these conditions. In some cases, due to the size and/or weight of the equipment, it may be impossible to transport the equipment to the area of use.

C- Is a delivery delivered and picked up during our normal business hours at a time we determine. Additional charges will apply if deliveries or pick-ups need to be guaranteed to be “AM”, “PM” or “Specific Time” (1 hour window). Deliveries or pick-ups outside our normal business hours or days will be considered “After Hours” and will have added charges based on the amount and type of equipment involved as well as the necessary time to be delivered or picked up.

D- Does not include additional time over 10 minutes for our staff to wait for any reason. Additional charges will be added for additional wait time.

E- For liability reasons, we do not move customers’ furniture.

Rental Periods:

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